Privacy Policy

1. Introduction

Capital Online Market provides AI-powered data analysis and decision-support tools intended to help users make informed investment decisions. We take the protection of personal data seriously and are committed to processing it lawfully, fairly, and transparently. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services:

• Contact information: such as your name, email address, and phone number, when you submit a form, request an analysis, or contact us directly.
• Account and usage data: such as login credentials, preferences, and records of your interactions with our tools and dashboards.
• Technical data: such as IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Financial or investment-related inputs: such as figures or scenarios you voluntarily provide for analysis purposes. We do not require sensitive financial account credentials to use our services.
• Communications: records of correspondence between you and Capital Online Market, including support requests and feedback.

3. How We Use Your Information

We use collected information for purposes including, but not limited to:

• Providing, operating, and maintaining our website and analytical services.
• Responding to enquiries, support requests, and communications you initiate.
• Improving, testing, and developing new features, models, and functionality.
• Sending administrative or service-related updates, where applicable.
• Monitoring usage patterns to maintain security and prevent misuse of our systems.
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires it, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• With trusted service providers who assist in operating our website, hosting infrastructure, or delivering analytical tools, under appropriate confidentiality obligations.
• To comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of Capital Online Market, our users, or others.
• In connection with a merger, acquisition, or sale of business assets, subject to continued protection of personal data.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred across borders. Where such transfers occur, we aim to ensure appropriate safeguards are applied consistent with applicable law.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details on our Contact page; we will respond in accordance with applicable law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies independently, as we are not responsible for their content or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.